Privacy Policy

Last updated:

This Privacy Policy explains how Clixaremquozlul, operated from 223a Randolph Avenue, London, W9 1NL, United Kingdom ("we", "us", "our"), collects, uses, discloses, and safeguards personal information when you visit our website or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you complete our contact form. This may include:

  • Your full name
  • Your email address
  • The content of any message you submit

We only collect this data when you actively submit it to us. No data is collected passively through the form itself.

1.2 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our hosting infrastructure. This can include:

  • Your IP address (in anonymised or truncated form)
  • The type and version of your web browser
  • The pages you visit and the time spent on each page
  • Referring URLs (the page from which you arrived)
  • Device type and operating system

1.3 Cookies and Similar Technologies

We use cookies to enhance your browsing experience and to remember your preferences. You may control cookie settings through your browser. Please refer to our Cookies Policy for full details on the types of cookies we use and how to manage them.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries submitted via the contact form
  • To improve the content and functionality of our website
  • To ensure the security and integrity of our systems
  • To comply with legal obligations applicable to us in the United Kingdom
  • To analyse aggregate, anonymised usage data to understand how our website is used

We do not use your personal information for automated decision-making or profiling.

3. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal grounds:

  • Consent — where you have given explicit consent by ticking the checkbox on our contact form before submission.
  • Legitimate interests — where we have a legitimate business interest in understanding website usage to improve our services, and this interest is not overridden by your rights.
  • Legal obligation — where we are required by law to retain or process certain records.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:

  • Service providers — We may share data with trusted third-party providers (such as web hosting or email delivery services) who process data on our behalf under strict contractual obligations.
  • Legal requirements — We may disclose your data if required to do so by law, court order, or other government authority.
  • Business transfers — In the event of a merger, acquisition, or sale of business assets, personal data may be transferred as part of that transaction, subject to equivalent protections.

5. Data Retention

We retain your personal information for as long as is reasonably necessary for the purposes described in this policy. Contact form submissions are kept for up to twelve months unless a longer retention period is required by law or legitimate business necessity. After this period, data is securely deleted or anonymised.

6. Your Rights Under UK GDPR

As a resident of the United Kingdom, you have the following rights in relation to your personal data:

  • Right of access — You may request a copy of the personal data we hold about you.
  • Right to rectification — You may request that we correct inaccurate or incomplete data.
  • Right to erasure — You may request that we delete your data, subject to legal retention requirements.
  • Right to restriction — You may ask us to limit how we use your data in certain circumstances.
  • Right to data portability — You may request a copy of your data in a structured, machine-readable format.
  • Right to object — You may object to processing based on legitimate interests.
  • Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details on our Contact page. We will respond within 30 days.

7. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, disclosure, or destruction. These include encrypted data transmission (HTTPS), restricted access controls, and regular security reviews.

While we take every reasonable precaution, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest practical standards.

8. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. The updated date at the top of this page indicates when the most recent revision was made. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Clixaremquozlul
223a Randolph Avenue, London, W9 1NL, United Kingdom
Phone: +44 20 7624 3080

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been violated.